24/7 Continuous Security Monitoring
Eyes on glass around the clock, every day of the year
What this engagement covers
The service
Full 24/7/365 monitoring of your security stack with tiered analyst response, playbook-driven triage, and documented handoff into incident response when needed.
What we test
Your SIEM, EDR, cloud audit, identity, email, and network security alerts - triaged, correlated, and either resolved, escalated to you, or escalated into IR.
How we run it
Tier 1 alert handling, Tier 2 investigation, on-call Tier 3 forensic analysts, and documented response playbooks for every high-priority detection.
Tool integration and baseline
Playbook authoring per alert type
Tier 1 / Tier 2 / Tier 3 workflow
Continuous tuning loop
Quarterly coverage review
What you receive
Findings land in your tracker as you go, not only in a PDF at the end. Retest is in scope, not a change order.
- 24/7/365 alert monitoring
- Tiered analyst response model
- Playbook-driven triage
- Documented handoff to IR
- Weekly posture reports
- Monthly executive briefings
What we usually find
The issues this engagement surfaces most often. Yours will differ, but this is the shape of it.
Who this is for
Findings are mapped to SOC 2, HIPAA, PCI-DSS, NIST CSF, ISO 27001, so the report drops into an audit package rather than needing to be translated first. If you need the readiness work behind one of those, that is a separate engagement.
Scope it in one call
Tell us what is in scope and we come back with a fixed price and a start date. No discovery-call maze, no hourly estimate that moves.