Incident Response Retainer
On-call DFIR team with a 1-hour response SLA
What this engagement covers
The service
When something goes wrong, you do not want to be shopping for an IR firm. Our retainer gets you a pre-contracted, pre-onboarded DFIR team with a 1-hour response SLA, 24/7/365.
What we test
Full DFIR scope - ransomware, BEC, insider threats, cloud intrusions, supply chain compromise, nation-state activity. Containment, eradication, forensic analysis, and recovery.
Scoping & Assessment Depth
Black Box Assessment
Zero-KnowledgeSimulates an external adversary targeting Incident Response Retainer with no internal credentials, source code, or architecture documentation. Assesses perimeter exposure, unauthenticated attack paths, and edge resilience.
Gray Box Assessment (Recommended)
CredentialedSimulates an authenticated user, tenant, or insider threat within Incident Response Retainer. We evaluate role segregation, authorization boundaries, privilege escalation, and business logic flaws across user tiers.
White Box / Source-Assisted
Full-KnowledgeConducted with direct access to architecture schematics, configuration files, and API/code documentation. Eliminates blind spots and provides exhaustive coverage of security mechanisms governing Incident Response Retainer.
Attack Surface & Vulnerability Vectors
Ransomware detonation and spread
Rigorous testing and validation to uncover Ransomware detonation and spread across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
Business email compromise
Rigorous testing and validation to uncover Business email compromise across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
Credential-based lateral movement
Rigorous testing and validation to uncover Credential-based lateral movement across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
Data exfiltration via cloud storage
Rigorous testing and validation to uncover Data exfiltration via cloud storage across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
Persistence mechanisms in cloud tenants
Rigorous testing and validation to uncover Persistence mechanisms in cloud tenants across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
Insider threat activity
Rigorous testing and validation to uncover Insider threat activity across your Incident Response Retainer environment. We produce deterministic proof-of-concept exploits to verify exploitability without risking service stability.
How we run it
Pre-engagement onboarding so we know your environment before the crisis. On-call DFIR leads, coordinated communications support, and hands-on containment authorized to our agreed scope.
Onboarding and environment discovery
Rigorous technical execution, boundary verification, and manual exploitation testing targeting onboarding and environment discovery across your incident response retainer deployment.
Communications and escalation planning
Rigorous technical execution, boundary verification, and manual exploitation testing targeting communications and escalation planning across your incident response retainer deployment.
Immediate containment on activation
Rigorous technical execution, boundary verification, and manual exploitation testing targeting immediate containment on activation across your incident response retainer deployment.
Forensic collection and analysis
Rigorous technical execution, boundary verification, and manual exploitation testing targeting forensic collection and analysis across your incident response retainer deployment.
Eradication and recovery
Rigorous technical execution, boundary verification, and manual exploitation testing targeting eradication and recovery across your incident response retainer deployment.
Post-incident retrospective
Rigorous technical execution, boundary verification, and manual exploitation testing targeting post-incident retrospective across your incident response retainer deployment.
What you receive
Findings land in your tracker as you go, not only in a PDF at the end. Retest is in scope, not a change order.
- Pre-negotiated MSA and statement of work
- 1-hour response SLA, 24/7/365
- Dedicated DFIR lead on retainer
- Quarterly tabletop exercise
- Annual IR plan review
- Post-incident report and root cause analysis
- Executive and board-level communications support
What we usually find
The issues this engagement surfaces most often. Yours will differ, but this is the shape of it.
Who this is for
Auditor-Ready Compliance Crosswalk
| Framework | Control Section | Testing Evidence & Report Deliverable |
|---|---|---|
| SOC 2 Type II | CC4.1, CC7.1, CC7.2 | Technical testing evidence validating system boundaries, access restrictions, and vulnerability identification controls. |
| HIPAA Security Rule | 45 CFR § 164.308(a)(8) | Formal technical evaluation verifying the integrity of ePHI safeguards, network segmentation, and privileged access safeguards. |
| PCI DSS v4.0 | Requirement 11.4 & 11.4.3 | Adversary-driven external and internal penetration testing with application-layer validation and vulnerability remediation verification. |
| NIST Cybersecurity Framework | PR.AC, DE.CM, RS.AN | Technical testing verifying access controls, anomaly detection efficacy, and incident response mitigation capabilities. |
| GDPR Article 32 | Art. 32(1)(d) | Documented evidence of regular testing, assessing, and evaluating the effectiveness of technical measures protecting personal data. |
| EU NIS2 Directive | Article 21 (Cyber Risk Management) | Technical vulnerability validation and supply chain security verification for essential and important entities. |
Findings are mapped to SOC 2, HIPAA, PCI-DSS, NIST CSF, GDPR, NIS2, so the report drops into an audit package rather than needing to be translated first. If you need the readiness work behind one of those, that is a separate engagement.
Frequently Asked Questions
Direct answers on scoping, methodology, compliance validation, and deliverables.
Our Incident Response Retainer service combines deep manual testing with automated verification. We cover: Pre-negotiated MSA and statement of work, 1-hour response SLA, 24/7/365, Dedicated DFIR lead on retainer, Quarterly tabletop exercise, Annual IR plan review. Every engagement includes reproducible proof-of-concept exploits, developer-ready remediation guidance, and a free retest.
Yes. Findings are directly mapped to SOC 2, HIPAA, PCI-DSS, NIST CSF, GDPR, NIS2 control requirements. The resulting report is auditor-ready and formatted for immediate submission to SOC 2 CPAs, PCI QSAs, and enterprise vendor risk assessment teams.
Yes. Every Lorikeet Security engagement includes free retesting within 30 to 60 days to validate that your remediation patches successfully resolve the identified vulnerabilities before your final report is issued.
Typical active testing turnaround is Annual retainer + incident-based engagement, with critical findings reported immediately via your Talon portal so your engineering team can begin remediation without waiting for the final PDF.
Pricing starts from $18,000/year retainer. We scope the engagement in one call based on your environment's surface area, user roles, and complexity, providing a transparent, fixed-price quote with no hidden change orders.
Scope it in one call
Tell us what is in scope and we come back with a fixed price and a start date. No discovery-call maze, no hourly estimate that moves.
